تطبيق موجّه: رسم سير عمل الطلب حتى الشحن
Guided practice. Using the order-to-dispatch path from the Watch lesson, draw the full workflow map for your department, marking each handoff and decision point.
- List every step from order intake to dispatch
- Mark who owns each step
- Flag the one or two steps most likely to cause delay
Mentor-reviewed — this map becomes your department workflow map deliverable.
Structured hands-on activity with instructor support.
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